Better Connect - Emerald
14 Ruby Street, Emerald, QLD 4720
Accessible features
Better Connect
Free mental health and support services in Queensland
At a glance
How we help
Better Connect is a Country to Coast Queensland-commissioned consortium that coordinates mental health, alcohol and other drugs and suicide prevention services across Central Queensland, Wide Bay and Sunshine Coast.
Who is it for?
For All living
This service is for:
- All ages
- Face-to-face at an Each centre and Online
How it works
We wrap around you
We shape our support around what matters to you and what works best in your life.
We're experts with strong experience
Our experienced team brings the right skills to help you reach your goals.
We are a welcoming space
We create a friendly, private place where everyone feels respected and understood.
We receive government funding to provide this service. This means you will pay no fee or a small fee, depending on your situation. We'll always talk through the cost before we get started.
You may be able to make care more affordable through Medicare rebates, your private health insurance or other funding support. We're here to help you understand all your options.
NDIS fee schedule
As a registered NDIS provider, we understand that planning your NDIS support takes time and careful thought. A key part of your decision-making is knowing exactly what things cost. We make our prices clear before you start services so you can choose the support that works best for you.
Life is easier with the right support. Our team brings together different expertise so you get what you need, when and where you need it.
Care coordination
We bring different services together to support you better
Lived experience
Support from someone who understands because they've been there too
Psychology
Support for your mental health and emotional wellbeing
Therapeutic counselling
Professional counselling from qualified therapists who understand complex life
Need support? Contact the Medicare Mental Health phone service on 1800 595 212. The team will discuss your situation and connect you to the right services, including Better Connect if it’s a good fit for your needs.
Opening hours
- monday
- 8:30 AM - 4:30 PM
- tuesday
- 8:30 AM - 4:30 PM
- wednesday
- 8:30 AM - 4:30 PM
- thursday
- 8:30 AM - 4:30 PM
- friday
- 8:30 AM - 4:30 PM
- saturday
- Closed
- sunday
- Closed
Where to find us
Choose what works for you
We believe you should be able to access support in ways that work best for you. This service is delivered:
- In person at our local centres
- Video or phone appointments
Whatever option suits you best, we're here to make it easy for you to access the support you need.
Our locations
- See location details
Better Connect - Gympie
See location detailsUnit 4, 4 Horseshoe Bend, Gympie, QLD 4570
Accessible features
Better Connect - Rockhampton
See location details46-48 William Street, Rockhampton, QLD 4700
Better Connect - Pialba (Hervey Bay)
See location details53 Main Street, Pialba, QLD 4655
Accessible features
Other support you might like
Questions about this service?
We're here to help.
Either call or message us anytime through our secure online form
If this service is not right there could be other support that works better for you
Looking for something else?
Explore different types of services
